Delete your account & data — LottoPrime

You can permanently delete your LottoPrime account and the data associated with it at any time. There are two ways to do it.

Option 1 — In the app (fastest)

Open LottoPrime and go to the Settings tab.
Scroll to Delete account and tap Delete account.
Confirm in the dialog. Your account and data are deleted right away, and the app returns to a fresh, anonymous state.

Option 2 — By email

If you can’t use the app, email support@primecoaststudio.com from the email address you used to sign in (if you signed in with Google), with the subject “Delete my account.” If you only ever used the app anonymously, tell us so and we’ll explain how to confirm the request from your device. We process verified requests within 30 days.

What gets deleted

Your account — the sign-in identity for the app (an anonymous account, and any linked Google identity).
Your entitlement record on our backend — premium status, expiry, and trial start date.
Your saved sets and app settings stored on your device.

Cached lottery draw results are public, factual data that contain no personal information about you; they are removed when you uninstall the app.

Cancel your subscription separately

Deleting your account does not cancel an active subscription. Subscriptions are managed by Google Play. To stop billing, cancel in Google Play → Payments & subscriptions → Subscriptions — otherwise renewals may continue even after your account is deleted.

Data we may retain

After deletion we do not keep your personal account data, except where a limited record must be retained to meet legal, tax, accounting, or fraud-prevention obligations (for example, a transaction record held by Google Play, or the one-way salted trial-abuse hash described in our Privacy Policy that lets us grant the free trial once per device). Any such record contains no personal information, is kept only as long as required, and is not used to re-identify you in the app.

Questions